Fulfillment built to protect your TikTok Shop metrics
Same-day, scan-verified dispatch from Kansas City, so your orders ship on time and leave right the first time.
Get startedInvite-only. Tell us what you sell and where.
Three numbers that decide your TikTok Shop standing
TikTok Shop scores every seller on fulfillment performance. Slip and you risk warnings, lower visibility, or suspension. A fulfillment partner exists to protect these numbers for you.
On-Time Delivery Rate
The share of orders delivered by the promised date. Late deliveries drag it down. Our same-day 2 PM cutoff and rate-shopped carriers keep orders moving the day they arrive.
Late Dispatch Rate
Orders not handed to the carrier inside the required window, usually about two business days. We dispatch the same day before the 2 PM cutoff, so handoff is rarely the problem.
Seller-fault cancellations
Cancellations caused on your side, like an out-of-stock item or the wrong product shipped. Scan-verify blocks a mislabeled order, and our exceptions queue catches stock and address issues before they become a cancellation.
Every order runs the same checks, and problems land in one queue with an owner, before they turn into a penalty.
Self-fulfillment, Fulfilled by TikTok, or an independent 3PL
Do it yourself
Full control and no fees, but it does not scale. A viral spike or a busy week is exactly when late dispatch and cancellations creep in.
Fulfilled by TikTok
Simple to switch on and native to the platform. The tradeoffs: less control over packaging and branding, and storage costs that climb after the free window. It also only covers TikTok Shop.
Independent 3PL, like TrueParcel
You keep control of packaging and branding, get transparent line-item billing, and run TikTok Shop alongside Shopify, Etsy, Amazon, and eBay from one place.
TikTok Shop permits seller-managed shipping through your own third-party logistics provider, so an independent 3PL stays a valid option, billed at honest line-item pricing.
How we fulfill TikTok Shop orders
- 1
Orders in
You export your TikTok Shop orders to CSV and send them to us. Direct integration is on the roadmap; CSV works today for every channel.
- 2
Same-day, scan-verified
We pick, scan every item against the order, and ship before the 2 PM cutoff. The label stays locked until the scan matches.
- 3
Transparent billing
Storage, pick, pack, and shipping at real carrier cost plus a shown markup. There is no misc fees category, by design.
- 4
Returns handled
Your buyers start a return in your portal; we receive, inspect, and restock it, with every step logged.
To be plain: there is no native TikTok Shop integration yet and no automated posting to your shop. Order intake is CSV today, and we say so up front. See how our fulfillment works end to end.
TikTok Shop fulfillment, answered
What is a TikTok Shop 3PL?
A third-party logistics partner that stores your inventory and picks, packs, and ships your TikTok Shop orders for you, so you can focus on selling instead of packing boxes.
How does a 3PL protect my on-time delivery rate?
By dispatching orders the same day, before the daily cutoff, with rate-shopped carriers. Orders leave quickly and predictably, which keeps your on-time delivery and late dispatch rates healthy.
Can I use my own 3PL instead of Fulfilled by TikTok?
Yes. TikTok Shop permits seller-managed shipping through your own third-party logistics provider, so you can use an independent 3PL like TrueParcel.
Do you only handle TikTok Shop?
No. We fulfill orders for sellers on TikTok Shop, Shopify, Etsy, Amazon, and eBay, so you can run every channel from one place.
How do my orders reach you?
By CSV export today, which works for every channel. Direct marketplace integrations are on our roadmap.
Where do you ship from?
From Kansas City, in the central United States, which keeps transit times short to much of the country.
Hand off TikTok Shop fulfillment
Tell us what you sell and your volume. We map a plan and honest pricing to match. Invite-only.
Get started